Melissa, the events coordinator, is a consummate professional who was invaluable throughout every step of the planning and execution process.
She helped secure the perfect vendors for everything from flowers to photography and had a reputation which preceded her and excellent working relationships with everyone. She was helpful, communicative, professional, flexible, and meticulously organized. She listened carefully to all of our requests and made sure that every detail that was important to us was reflected in our big day. She even helped coordinate the wedding ceremony and the movements of the bridal party during the day. It was an absolute pleasure working with her and our wedding wouldn't have been nearly as beautiful without her help.”
— Stephen O.
“Melissa Matriss, the Director of Special Events, for Hotel Congress did a fabulous job of setting up a morning after wedding brunch for 40 people--family and close friends of the bride and groom. She was energetic, flexible, a consummate customer-oriented professional who created a brunch with private bar that everyone raved about. We had people in our group who are vegans... that was no problem, as she included some delicious dishes for them. From meeting my daughter and me weeks before the date to discuss venue, menu and table decor, to being there at the brunch to troubleshoot any problems (there were none), she was an exceptional coordinator.
If you want a memorable, incredibly delicious meal with great atmosphere, you will want to have Melissa Matriss plan and organize it.
— Alan V.
When I say that Mel and her crew can work magic, I’m not exaggerating.
She thinks of every little detail to ensure a flawless ceremony and reception. She solved all of our problems before I ever knew (and still don’t know) they existed. She’s willing to do just about any strange request from an allergy filled gluten free/dairy free family friendly menu, to requesting my favorite ice cream truck come in the middle of the reception. Mel and her team knew what I needed often before I asked and had smiles on their faces the entire time. I used to work in the wedding industry and asked one slightly difficult request, for me to only see the magic of Love and joy throughout the day, and not the behind the scenes chaos we’ve all worked so hard preparing. I can confidently say that they pulled this off with perfection and I was able to celebrate with my family without a worry in the world. I’m so happy to have had the opportunity to work with them and I’m even happier to consider her a friend now. I’d recommend this venue and more specifically Mel and her team to anyone looking to get married in a beautiful and lively downtown Tucson location.”
Melissa was absolutely incredible to work with! Getting married in the middle of the pandemic required a lot of shifting of plans and Melissa guided us through it all. With only a few months ahead of our date, we adjusted plans to be married in a small ceremony on my aunt and uncle’s property. While it felt like a last minute change in plans, Melissa was on top of everything and incredibly professional. She was a dream to work with – thinking of details we never considered that made everything run so smoothly. She coordinated vendors ahead of time and with her collection of décor helped our vision come to life. We cannot speak highly enough of her as a wedding planner. To this day we still have no idea if there were any issues on the day of because of how seamlessly everything went. She made wedding planning fun rather than stressful with the best ideas to make our wedding better than anything we imagined!